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technologist; problem solver; team builder; editor; teacher; mentor; business and finance journalist; blogger. I live at the intersection of finance, media and technology.
Work: digital and social media; networks and communities; emerging markets; credit and fixed income; credit derivatives, securitisation and structured finance; US economy; bond insurers and financial guarantors; rating agencies.
Play: Business and politics of sport (esp. football - "soccer"); Caribbean political economy, culture and politics; teaching and mentoring; coming up with new and ever more pedantic ways to tag my data and organize my life.
Percolate builds software that helps brands create content at social scale. I spend a lot of time in Asana and with our extraordinary devs and designs to make that happen.
Where my side projects live.
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…in which I am included.
Thank you to the folks who nominated me, and to the BI reporter who compiled the list – Megan Rose Dickey – for including me.
Add this theme to the list of blog-posts-in-my-brain.
In short, “sharing” has become a lot easier and a lot more efficient, but “being shared with” has become much more time-consuming, demanding, and inefficient (especially if we don’t ignore most of our friends most of the time). Given this, expecting our friends to keep up with our social media content isn’t expecting them to meet us halfway; it’s asking them to take on the lion’s share of staying in touch with us. Our jobs (in this role) have gotten easier; our friends’ jobs have gotten harder.
There’s a blog post in my brain about the difference between your company and your product, and this tremendous deck by Zach Holman articulates a lot of what I’ve been thinking:
“A great product [is] the byproduct of the environment you build at your company. This environment may actually be harder to build than the product itself, but you’ll be left with a better everything by the end of it.”
Just look at that graph. On the one hand, you have all the social networks that you know. They’re about 43.5 percent of our social traffic. On the other, you have this previously unmeasured darknet that’s delivering 56.5 percent of people to individual stories. This is not a niche phenomenon! It’s more than 2.5x Facebook’s impact on the site.
Day after day, this continues to be true, though the individual numbers vary a lot, say, during a Reddit spike or if one of our stories gets sent out on a very big email list or what have you. Day after day, though, dark social is nearly always our top referral source.
I really like BestVendor, a site that “helps you find the best work apps to get things done”. Recently, they launched their List-A-Thon feature, a way for users to create their own lists of the tools they use. (There’s a Galavant List. Of course.)
So when their co-founder and head of product Ben Zhuk weighed in on my list with a question about Quicksilver vs Alfred, I was impressed and delighted. Impressed, because it means their team is actively and sincerely engaging with their community of users. And delighted, because a fellow product person liked my GTD toolkit enough to let me know.
But then I got an email from Veronica de Souza, community manager at BestVendor with the subject line: “I loved your BestVendor list!”
And I thought, momentarily, wow.
Until I read the rest of the email:
Hey Stacy!
Thank you so much for your awesome list. As you know, your list is part of the BestVendor List-A-Thon. If you need a refresher of the details, click here. You can check the standings at any time by going to the List-A-Thon tab. The best part is that you can update and add to your list at any time!
Make sure you share your list with your networks to get the most views. You’re just a few views away from winning $1500 or an iPhone 5!
How should you promote your list? Tons of ways! Here are a few ideas to get started:
- Tweet it, share it on Facebook & LinkedIn or shout it from a rooftop!
- Blog about your list, the “making of” it, how you curated it and why it’s great.
- Send an email blast to a relevant audience.
- Submit your list to social content hubs like Reddit, HackerNews, Digg, etc.
- Comment on other lists and give feedback
And I was neither impressed nor delighted. Because, Veronica, not only do you not love my list, I’m willing to wager that you’ve never even looked at it. I’m actually pretty sure you sent the very same email to all of the users who created lists. And that you don’t love any of them.
Don’t get me wrong – email is a powerful communications medium, and mass email campaigns are a necessary component of doing business on the internet. And even though email marketing is so often a mass medium, it’s possible to make your campaigns feel more personal (or at the very least, more intelligently targeted).
But insincerity masquerading as personalization, however well-intentioned, is jarring. I don’t need you to love my list, Veronica. And I appreciated the cute puppy gif you included in the original email. But you didn’t need to lie to me – “thanks for sharing your BestVendor list” would have sufficed.
UPDATE: Veronica responded in the comments. Well done, BestVendor team:
Hey Stacy,
My use of the word “love” in the List-A-Thon email was probably a poor choice. Community Managers make mistakes sometimes
That being said, I personally DO read every single list that is submitted to BestVendor. I can speak for the entire team when I say that our interactions with people on the site are 100% genuine. So any “like” or comment you receive from us on a list (or on any other post throughout the site) is genuine.
The email that you received was sent to those who had been the first to enter the List-A-Thon. I didn’t want them to forget about the contest and I wanted to remind them that lists can be updated and edited at any time. But you’re right, “love” was unnecessary, and I value your feedback.
Thanks!
Veronica from BestVendor
I’m a huge fan of lifehacking, by which I mean “I am completely overscheduled and need more hours in my day, so in lieu of a Time-Turner I’m going to need to be as efficient as possible”. I sometimes call this life in beta.
My preferred tools and techniques have evolved over the years – I used to be full-on hipster PDA, for example.
Here’s my GTD toolkit circa September 2012, ranked in order of measurably-improve-my-(perceived)-productivity.
Software:
- Quicksilver - this is by far my favourite application launcher for OS X and it’s consistently the first application I install on any new Mac. Use this constantly. (Free)
- Divvy – Found via this post on Reddit, Divvy is the single best window management tool for OS X. Use it about once every 10 minutes. At least. ($)
- Google Apps – Google organizes my life. I’ve been a Gmail user since 2004 (when Blogger users received invitations to the beta), and a Google Apps user since at least 2008. I won’t tell you how many email addresses I have. But it’s a lot. I use Google Apps for calendaring, document collaboration, email hosting and analytics for my domains.
- Asana - I use this for everything – at work for project management, at home for grocery lists and travel planning.
- Alfred – I confess to being late to the Alfred train – I used it on and off while Quicksilver was on a development hiatus – but after reading this post on how to integrate iDoneThis and Alfred I coughed up the GBP 30 for a Mega Supporter license. Don’t be a free user, etc. (Free, $ for the advanced feature set)
- Fantastical – Holy calendar management, Batman. Fantastical allows you to use natural language to enter calendar events (like “breakfast next Tuesday at 8am with Brianne at Ground Support); it syncs with iCal, BusyCal, Entourage, or Outlook (and by extension, iCloud and Google Calendar). Use this hourly. ($)
- Evernote – Recipes, yoga poses, notes from classes I’ve attended, pages ripped from magazines and newspapers, receipts, bills, travel itineraries - Evernote is my go-to digital filing system. (Free, $ for features like offline notebooks and searchable PDFs)
- BusyCal – Because iCal is terrible, terrible piece of software. Even without the skeuomorphism. I rarely ever have to open BusyCal – because Fantastical is just that good – but when I do, I’m able to seamlessly manage my (embarrassingly large number of) Google Calendars which span two different Google Apps accounts.
- DropBox – DropBox makes it automagical to access and sync files across all my devices, or from wherever I am. And I never have to travel with external harddrives again. (Free, $. Referral link)
- CrashPlan – After one catastrophic hard drive failure and a subsequent roommate-formatting-my-iPod incident, I converted to the way of the backup. My backups have backups. TimeMachine + CrashPlan + multiple external drives = peace of mind.
- Lastpass – Even though I’ve been increasingly been moving to the xkcd approach to password management, Lastpass is a brilliant, useful tool. (Free, $ for premium features like mobile access)
- Pinboard – I was a long, long time Delicious user. And then – that whole thing. And that other thing. Cue swift switch to Pinboard, which is a brilliant service. The archiving feature is well worth the paid upgrade. ($)
- Instapaper – Flirted with Read it Later (long before it was Pocket) and Readability. Subscribed to Instapaper and paid for the app when there was still a free option available. No regrets. (Free, $)
- IFTTT – The glue of the internet. IFTTT makes my phone ring when I get an email with certain terms in the subject line or body. It sends articles I like in Instapaper to my Pinboard archive. It’s awesome. (Free)
- MailChimp - I switched to MailChimp from TinyLetter (which was acquired by…MailChimp) for the Galavant Times newsletter. Easy to use, full featured. (Free, $)
- Shoeboxed - Paperless life, activate. Every month or so I gather up my receipts, assorted business cards, hand-written notes and other paper-based odds and ends and mail them to Shoeboxed. Shoeboxed scans all those documents and allows me to download the scans to Evernote or in the case of business cards, export the collected contact details to a CSV. ($)
- Week Cal – Because calendars on the iPhone don’t have to suck. ($)
- Lift – Foursquare for habits. Simple, elegant. (Free)
Hardware / Offline:
11″ Macbook Air – The best laptop I have ever owned, bar none.
iPad 3 – Great for my ploughing through my Instapaper backlog. And catching up on Tumblr.
Kindle – The basic, ad-supported $79 edition.
iPhone – 4S, via many Blackberries and preceded by an HTC Sensation.
Sennheiser HD 380 Pro – Money well spent (as recommended by Marco Arment).
Doxie – A lightweight scanner with solid software and seamless Evernote integration.
Moo – Gorgeous, cost-effective business cards and stickers. ($, referral link)
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After years - years - of dithering, I signed up for Fancy Hands sometime around midnight on the Tuesday of a week during which my calendar, my inbox and my immune system all seemed to be conspiring against me.
It was similar to the situation that prompted me to sign up for Task Rabbit last year: three months of being silently mocked by the bag of clothes I'd earmarked for charity and which I failed, every single day, to deliver to Goodwill.
I quipped then that as I've gotten older, I've become more willing to exchange money for time. This continues to be true.
In the 19 hours or so since I coughed up for their basic service, the virtual assistants at Fancy Hands have:
scheduled five meetings for me (which involved creating calendar invitations and sending them to all participants - this service is free with their subscriptions)
sorted out a fairly involved but entirely solvable with a lot of Googling type-query that I've been putting off for not quite three months, but close. This is what I emailed my 'virtual assistant', whom I've dubbed (at least for the purposes of my address book) Patrick G Jeeves, to figure out "restaurants eligible for DiningDough.com AND Either 3.5+ (preferable 4) stars or higher on Yelp OR higher than a 7.5 Explorer rating on FourSquare." I also asked that the list include the Yelp and/or 4SQ link.
90 minutes later, "Ana R." replied with this list:
-Walkers Restaurant 4 out 5 starts out of 161 reviews http://fncy.it/YJTYGp (yelp.com) Categories: American (New), American (Traditional) 16 N Moore St (between Hudson St & Varick St) New York, NY 10013 Neighborhood: TriBeCa (212) 941-0142 http://fncy.it/1611f24 (walkersnyc.com)
-Ecco 4 out 5 stars out of 42 reviews http://fncy.it/1611f25 (yelp.com) Category: Italian 124 Chambers St (between Church St & Broadway) New York, NY 10007 Neighborhood: TriBeCa (212) 227-7074 http://fncy.it/1611han (eccorestaurantny.com)
-Le Pescadeux 4 out 5 stars out of 111 review http://fncy.it/1611hqA (yelp.com) Categories: Seafood, French 90 Thompson St (between Spring St & Prince St) New York, NY 10012
-Giorgio's of Gramercy 4 out 5 stars out of 306 reviews http://fncy.it/1611hqC (yelp.com) Categories: Italian, American (New) 27 E 21st St New York, NY 10011 Neighborhood: Flatiron (212) 477-0007 http://fncy.it/YJTYGv (giorgiosofgramercy.com)
-Kellari Taverna 3.5 out 5 stars out of 180 reviews http://fncy.it/1611f2d (yelp.com) Categories: Greek, Mediterranean, Seafood 19 W 44th St (between Avenue Of The Americas & 5th Ave) New York, NY 10036 Neighborhood: Midtown West (212) 221-0144 http://fncy.it/YJTYGw (kellariny.com)
-L'YBane 3.5 out 5 stars out of 90 reviews http://fncy.it/YJTVuh (yelp.com) Categories: Mediterranean, French, Wine Bars 709 8th Ave (between 44th St & 45th St) New York, NY 10036 Neighborhoods: Hell's Kitchen, Midtown West, Theater District (212) 582-2012 http://fncy.it/1611hXE (lybane.com)
-Acappella 4 out 5 stars out of 63 reviews http://fncy.it/YJTYGE (yelp.com) Category: Italian 1 Hudson St New York, NY 10013 Neighborhood: TriBeCa (212) 240-0163 http://fncy.it/YJTYGF (acappella-restaurant.com)
-Blue Planet Grill 3.5 out 5 stars out of 99 reviews http://fncy.it/YJTVuj (yelp.com) Categories: American (Traditional), Bars 120 Greenwich St (between Albany St & Carlisle St) New York, NY 10006 Neighborhood: Financial District (212) 571-1700 http://fncy.it/YJTVuk (blueplanetgrillnyc.com)
-India Place 4 out 5 stars out of 84 reviews http://fncy.it/YJTYWU (yelp.com) Categories: Indian, Vegetarian 655 Vanderbilt Ave (between Prospect Pl & Sterling Pl) Brooklyn, NY 11238 Neighborhood: Prospect Heights (718) 398-7776
-Ethos Gallery 51 4 out 5 stars out of 85 reviews http://fncy.it/YJTYWV (yelp.com) Category: Greek 905 1st Ave (between 50th St & 51st St) New York, NY 10022 Neighborhood: Midtown East (212) 888-4060 http://fncy.it/1611hqT (ethosrestaurants.com)
-Benito One The Original 4 out 5 stars out of 55 reviews http://fncy.it/YJTVuo (yelp.com) Category: Italian 174 Mulberry St (between Broome St & Grand St) New York, NY 10013 Neighborhood: Little Italy (212) 226-9171 http://fncy.it/YJTVuq (benitoone.com)
-Cafe Espanol 3.5 out 5 stars out of 105 reviews http://fncy.it/1611hHc (yelp.com) Categories: Spanish, Basque 78 Carmine St (between S 7th Ave & Bleecker St) New York, NY 10014 Neighborhood: West Village (212) 675-3312 http://fncy.it/1611hXR (ordercafeespanol.com)
-Cercle Rouge 3.5 out 5 stars out of 113 reviews http://fncy.it/YJTVuu (yelp.com) Categories: French, American (Traditional) 241 W Broadway (between Beach St & Moore St) New York, NY 10013 Neighborhood: TriBeCa (212) 226-6252 http://fncy.it/YJTYXa (cerclerougeresto.com)
Brilliant. Next step, reservations.
Don't join a gym this January. Seriously. Gyms aren't so much about helping you get fitter as they are about raking in profits by maximizing their total membership, and minimizing their active base.
And I say this as a hard-core gym-goer who's spent many thousands of dollars/euros/pounds on personal training and gym memberships over the years.
Take a yoga class. Try a self-defense course. Start running. Take the stairs. Get off one stop early. Buy some weights or a suspension system. Attempt the 100 push-up challenge. Try bodyweight exercises or P90X.
Any one of those options will set you back less than the cost of a one-month gym membership. And your sunk costs will be considerably lower if you flake out by February.
But whatever you decide, you might want to wait before you tell anyone lest the Gollowitzer principle undermine your very best intentions. There's a very watchable TED talk by Derek Siverson the subject, if you're so inclined.
Writing goals down, though. That's cool. If somewhat unscientific. Writing your goals down in a Moleskine probably wouldn't help you get them done any faster, though. Or if pen-on-paper isn't your thing, or you prefer recording achievements (ahem, Gollwitzer) iDoneThis might be of interest. And if even email is too old school, Streaks.
May you achieve at least 50% of your resolutions, etc.
This post first appeared, with links and other content not included here, in the Galavant Times on Jan 5 2012.
These are things that happen when your friends and neighbours are open-minded, broadly athletic and generally fun.
You agree, over Christmas dinner and drinks and cake and games of Taboo and charades, because of a chance 'how about we', to run a half-marathon in 2013.
This leads to a discussion of training regimes and running clubs.
Which reminds you that there are two 30-40 mile bike rides you want to do next year.
So here's what 2013 looks like, from a 'this seemed like such a good idea at the time' perspective:
Run
2 runs/week with Woodside-Sunnyside Running Club
Half-marathon by December
Bike
TD Five Boro Bike Tour - May 5
Ride to Montauk - May 18
Yoga
Yoga (asana practice) every day in January
Start Ashtanga practice - Feb 1
Start Iyengar practice - Mar 1
Updates as they happen.
It's TED season. The interwebs are afire with links to and discussions of slickly-produced inspirational vidoes, each delivered by Someone Who Is More Accomplished Than You Will Ever Be (But That's Ok).
I have a love-hate relationship with TED (which stands for 'Technology, Entertainment and Design'). I confess to having sent Sheryl Sandberg's TED talk to many a high-achieving female friend, for instance. And I'd recommend the TED talk by Daniel Kahneman on experience vs memory; Benjamin Zander on music and passion; Rory Sutherland on advertising.
But here's the things about TED (ok, a few things) that make me uneasy.
One, while its marketing machine is slicker than most, it does not have a monopology on interestingness-and-inspiration-caputured-on-well-produced-video. Into design? There's Build. Future of education? Learning without frontiers. Pop and intellecutal zeitgiest (as defined by Google)? Google Talks.
Two, TED is the very definition of elites networking with and talking to other elites - access to the main conference (as distinct from the TEDx offshoots) costs $6,000 and is invite-only. If you haven't been invited (or don't have $6,000) but still want to see the talks in real time, a "TED Live" subscription will set you back at least $995. And TED does not post all of its videos online, only those that get high audience ratings. So: if you're not invited or don't pay for TED Live, only those vidoes that the self-selecting TED elite liked will be made available to the masses. Given that the TED slogan is "ideas worth spreading", this fact ought to give one pause. The groupthink goes on.
Three, partly because if its exclusivity, TED creates a pretty toxic mythology for a conference that wants to change the world: the idea that being invited to TED as a speaker to deliver a headline talk represents the very pinnacle of achievement. A pinnacle that is unattainable for most, and one that necessarily privileges gifted orators over less impressive speakers. I call this the "You have done nothing with your life" fallacy.
Four, most TED talks fit into a pretty well-defined template.
Five, TED pays lipservice to creativity and free thinking, but the organisation itself punishes dissent, as Sarah Silverman learnt to her cost.
TED receives much less mainstream criticism than say, Davos. But the events (and the people who attend them) are more similar than the organisers of either might necessarily acknowledge. But we all should.
The full version of this post - with links, references and additional paragraphs not included here - first appeared in the Galavant Times on March 5 2012.
It's been a while since I've been properly delighted by a book.
The author, Robin Sloan, described Mr. Penumbra’s 24-Hour Bookstore as "a novel about books and technology, cryptography and conspiracy, friendship and love".
I'd first encountered Sloan's work via Fish, 'an interesting mix of app and essay', an interactive experience I enjoyed.
But I read Penumbra in old-school text-on-a-page format (thanks to James Gross' support of the Percolate library); appropriately, perhaps, given that so much of Penumbra is about printed books.
There's so much about this book I loved: wonky discussions of typography; characters so vividly sketched I could easily imagine having them over for coffee and spirited conversation; a reference to a secret passageway that delighted my inner fantasy-epic-devouring-fourteen-year-old. HackerNews makes an appearance, as does the Googleplex.
I'll cite one of the book's closing epigrams here, because it gives a sense of the life-affirming nature of the work:
“There is no immortality that is not built on friendship and work done with care.”
Go read it. And get it in print. Not just because the cover glows in the dark.
The Amazon link is an affiliate link, which means that if you click through and purchase the book, I'll get a tiny percentage of what you spent - at no cost to you - which I will inevitably use to buy more books.
I need to run more, so today I added a new habit to my Lift profile.
But before I added the habit, I had to decide on what I wanted to pursue:
Initial goal: daily 5k. Immediate mental pushback: seriously, when are you going to fit that in? 3 miles? Are you sure? Do you really have the time to commit to that every day? Also, it's getting cold and Blink is packed on evenings. How early do you want to wake up, seriously?
Revised to: 30 minute run. Monologue: Hmm, maybe, but still a tricky one to fit in - not easy to do a lunchtime run and still be back in an hour.
End result: 20 minute run. Monologue: Okay, this isn't wildly ambitious. This could work. Let's do that.
There were other thoughts. Like: you haven't run a decent 5k in weeks! Months, even! Why not start smaller?
Which was, for me, an interesting departure from my usual approach - go big, all-in, buy all the gear. book all the classes, DO ALL THE THINGS.
Because I've come to realize that I don't want to do all the things, and crucially, I no longer care about maintaining the appearance thereof.
But I do want to meditate. I want to practice yoga every day. I want to spend more time with friends and family. I want to get through that pile of books and magazines and articles to which I add almost daily. I want to write more. I want to fall asleep to the sound of waves crashing on tropical beaches. I want to make contributions that are bigger than me.
And when I look at my schedule and I can't fit in a yoga practice because I've scheduled a 7.30am breakfast meeting and am attending an 8pm Skillshare session, I realize I am doing it wrong.
Do less, do better. Be better.
One year ago I lost my team. A team that had built an ambitious project in record time with limited resources and unending reserves of wit, humour, intelligence and perseverance.
I learnt more about management and building a product from those frantic, stressful, delightful, intense, rewarding, frustrating few months I spent working with Alex, Alastair, Denise, Hannah, Rina, Sid, Tom and Vivianne and Ranjan than in all the years I spent at the FT prior.
Those months taught me about design, development, pricing, customer relations, corporate politics, HR, tax laws around the world, media, publishing, the power and value of imagination, hiring, firing, internal and external communications, the absolute imperative of honesty and transparency and good faith in dealing with your team and your colleagues, human nature, and - of course - failure.
I learnt never to take loyalty - Darcy, Garcia, McDermott - for granted, because there are colleagues who will happily leak the news that your project was getting shut down before you even had a chance to brief your team. I learnt that people you've never met or worked with will defend and fight for you while others who you helped and supported will grinfuck and undermine you at every turn.
I learnt that what matters most at the end is the enduring friendships.
Tilt is dead. Long live the Tilt alumni.
An improbable number of Tilt alumni meeting for brunch in NYC. Also present but not represented in the pic: Rina.
Lavender incense. Ravi Shankar's Chants of India on surround sound. Ambient lighting. Tea. I could scarce be more relaxed.
And I wonder, why don't I do this more often? Where this = downtime. Chill out time. Only-one-browser-tab-open-and-it's-the-one-I'm--composing-this-post-in time.
I get busy. I get caught up. I get sucked into the clicking and the scrolling and the emailing and the constant monitoring of Asana and the checking of and for replies, mentions, reblogs, retweets. Those little hits of dopamine. Those bursts of activity that are more appearance of busy than real productivity.
I have to step out of the busy to get into the zone. Flow requires a presence of mind and an intentionality, a focus, that I cannot attain unless I take a deep breath, don some headphones and turn up some Damian (when deadlines loom) or some Shankar or whatever ambient action Songza serves up.
Flow requires rest. Downtime. Critical and emotional distance. None of which I sufficiently prioritize.
But sometimes I come home and take a deep breath or five and break out the sitar music and the lavender incense and the jasmine silver needle tea. And I remember, again, that balance is about opposition, too.
A life in beta., continued.
I've been using Lift - think of it as a foursquare for habits - since its public launch about two weeks ago:
(Some of) my lift habits
If nothing else it's reinforced how competitive I am - and that the person I compete with (or against) most is myself. (One of my goals is 'write blog post', and I want to get this post in before midnight to I can check it off in Lift...)
It's also a daily indicator of how I am, or am not, prioritizing. Yoga: winning. Meditate: not so much. Some irony in that one of the habits for which I have zero checkins so far is "prioritize my day".
I am also crushing inbox zero for both my work and main personal inbox. But am still months behind on emails, because I don't include - or regularly check - the two other accounts to which most of my friends-and-family emails go. Which is (another) clear priority fail.
And there are the things I haven't put on the list: run; bike to work; write down one thing every day for which I am grateful (working on just saying this aloud, daily). Read a book every week.
In this vein I tried the 3 Tiny Habits course by Dr BJ Fogg, with mixed results. My intended habits were (are):
After I wake up, I will not pick up my phone until I meditate for three breaths.
After every email I send, I will take a deep breath and relax.
Before I go to sleep, I will write down one thing I'm grateful for today.
And because I belong to the throw-a-book-at-the-problem school, I bought Eknath Easwaran's text on passage meditation. Which I have started reading. But not finished. Or using. Yet.
(I realize and acknowledge I sometimes buy books with the same motivations for which I use time-shifting apps like Instapaper.)
I don't want to add too many goals to Lift; or at least, I don't want to add more goals to Lift before the ones currently there become habits.
Like this 'write blog post' situation.
I think a lot about scale.
How do you make a contribution that outlasts your presence in the room or your tenure at a given organization? Contributions that are bigger than yourself?
How do you build systems that work for teams of 8 or 80? How do you ensure there is no single point of failure? That no one person is mission-critical? That everyone on the team feels empowered to achieve his goals, that no one feels micromanaged?
What's the relationship between scale and impact?
I say this a lot and I continue to find it to be true: people don't scale but processes do.
People can make a difference - they can confound stereotypes, for instance - but it takes changes in process to ensure that the next batch of hires is more diverse.
I've been thinking about this more and more as I get older, which has correlated positively with the number and complexity of the management and leadership roles I've held.
And I think a lot about the importance of media and message to achieving scale - this, I believe, is the nexus of scale and impact.
Word. Sound. Power.
Marissa Mayer, already one of the most powerful women in Silicon Valley, is off to run Yahoo.
The news generated, as CNBC's Kelly Evans tweeted with justifiable exasperation, the usual flurry of "analysis" that greets women doing things.
That commentary included various assertions that Mayer's ascent represented a shattering of the glass ceiling.
But wait, there's more. Mayer revealed after the Yahoo news broke (and after the US equity markets closed) that she and her husband are expecting their first child in October.
Appointed CEO of Yahoo and several months pregnant? Surely she's smashed that glass ceiling into smithereens.
No.
Ann Marie Slaughter - she of the most recent discursion on women and 'having it all' - rightly noted that Mayer is not 'just' a woman. She is, as Slaughter put it, superhuman, rich and in charge. Mayer can afford an army of nannies, chefs and drivers. And she's the one calling the shots at Yahoo.
And, nowhere discussed, Mayer is white. Privileged white motherhood is vaunted in America in a way that mothering by women of colour is absolutely not.
And even with that arsenal of wealth, privilege and power at her disposal, consider Mayer's own words: 'my maternity leave will be a few weeks long, and I'll work throughout it'.
Mayer is wildly successful, a testimony to her talents and discipline. But that glass ceiling remains intact - for Mayer and her cohort, women of her ilk and power, and certainly for the vast majority of women in the workplace.
Here’s the thing about racism: it requires power and privilege. The privilege of being able to dismiss mass murder, genocide, rape, the destruction of histories, cultures, languages, nations and tribes as “scarcely violent”. The privilege of having been on the “right” side of history, on the other side of the whip. The power to be in a position to endorse laws and worldviews that perpetuate that privilege. Power and privilege that come in no small part from the wealth amassed by colonial forebears on the backs of those unmentionable millions.—
Extract from the most recent issue of the Galavant Times in response to this.
Here's the thing about racism: it requires power and privilege. The privilege of being able to dismiss mass murder, genocide, rape, the destruction of histories, cultures, languages, nations and tribes as "scarcely violent". The privilege of having been on the "right" side of history, on the other side of the whip. The power to be in a position to endorse laws and worldviews that perpetuate that privilege. Power and privilege that come in no small part from the wealth amassed by colonial forebears on the backs of those unmentionable millions.
When I do yoga I am a better person (I do yoga because I want to be a better person).
I am forced to concentrate. To focus. To be present.
I’m disconnected. I’m not online. I’m not responding to email. I’m not experiencing any Pavlovian responses to unread counts or the succumbing to the promise of a quick hit of dopamine.
Why I need this disconnection, this presence: because it’s taken me an hour just to write these hundred or so words, as I fiddled with AppleScripts and Marked and Squarespace settings.
When I do yoga I am centred, I am equanimous. I am not worried about hacking my workflow.
I don’t practice enough.
First, there was the tweet from @wsj:
Manicure meetings: some professional women are opting to network over nails instead of over lunch. http://on.wsj.com/LCbdxz
Then, the story with *hilarious* headline, "Idea to file away: manicure meetings".
Oh, and the equally puntastic lede:
In three decades of networking for her career, Mardy Sitzer never managed to polish her golf game. But she has found an alternative: networking over polish.
There's much about this story that bothers me - not least the fact that professional women network is considered 'newsworthy' - and what bothers me about it most is this paragraph:
It's a departure from the traditional image of clubby executives back-slapping on the back nine, yet manicure meetings offer the same sort of camaraderie found on manicured greens.
Consider the subtext for a moment: women networking - regardless of where - is a departure from the idea that only men do this.
"Yet" - why is there a yet? Why is the author so surprised that women can get together and find the "same sort of camaraderie found on manicured greens"?
Despair.
Last Tuesday, two days into my second foray into juice dieting, I had an amazing run. Broke past my usual wall, longest distance since my most recent bout of back issues, felt great.
Haven't run since.
So when this evening my weekly training report from dailymile appeared in my inbox, I heard myself say out loud, "dammit!"
Because dammit I hadn't hit my distance or frequency goals this week. Because dammit too much to do, not enough time. Because dammit I spent two days being feverish. Because because because.
I need to run. I want to run. I keep choosing to prioritize other things above running.
And then I hide from those decisions.
Not winning. Not winning at all.
There's no negotiating with a back injury; no amount of angst over dailymile emails reminding you that you've run zero miles this week will speed the recovery process. When negotiating stairs or getting out of bed moves from the level of reflex to conscious, painful decisions, you develop a certain irony-tinged appreciation for the adage, take it easy.
I am not a natural take-it-easy person. I'm a constant-state-of-activity person. I'm a feels-guilty-about-eating-unless-I'm-doing-something-productive-while-I'm-at-it person. I'm a pre-dawn-spin-class person.
I've also spent a lot of time injured, or sick, or in hospital. There's a certain cosmic balance to this: I tend not to slow down until I am so obliged, by injury or illness or exhaustion.
But as I've gotten older (and more, rather than less, impatient with my ailments) I've tried to make this balance, as it were, less painful.
Yoga. Pilates. Running (clears the mind. really.) Actually taking vacations (I have mostly failed at this).
But in typical type A fashion, I can get a little competitive about my relaxation. (AARGH did not go to yoga this week I am a terrible person, etc. An attitude that could not be described as zenlike.)
So I've been trying to build calm into my day.
I used to come home from work, hang up my bag and drop my mail on the sideboard and immediately rouse my computer from sleep. Three hours later I'd still be standing there (standing desks, FTW), sucked into a void of tweetage and email.
Now, when I remember, when I am "present"-- as my yoga teacher would say -- I hang up my bag and drop my mail (almost inevitably some form of Amazon package) on the sideboard. I light some incense. I turn on some music. I decline to check my email or fire up the Twitter.
I'm also trying to use my phone more consciously (i.e, less). Some weeks ago, as an experiment, I left my phone at home on what I knew would be a particularly long day. And then I counted the number of times I reflexively reached for it - on the subway, standing in line, while walking - for reasons ranging from habit to boredom. A number I will not share, but it was not small. I turned off push email. I read (books!) on the subway instead of manically emailing myself tweets with links I want to read later.
I installed RescueTime (what? Type A remember?) to keep track of my productivity killers.
I aim to cook once a day, and to try a new recipe once a week. I keep my Sundays free.
A work in progress. Life in beta, etc.
Prompted in part by a question from the talented Brianne Garcia and in part by yet-another-Amazon-shipping-notice, herewith what I'm reading*:
Pop self-help, attractively presented. Nuggets that resonated include, "quit picking fights and go make something" and "keep a log book" (for which I use idonethis, of course)
Mixed feelings about this book. Where by mixed I mean, I put it down a week ago and I haven't been able to pick it up again. Perhaps it's the ever-so-slightly grating I'm-so-evolved-and-you-can-be-too tone in which it's written. Perhaps it's the belaboured analogy to the poem by Saxe. Perhaps because, for a book about project management, it never quite defines what PM is and spends quite a lot of time making it sound truly soul-destroying. My marginalia and underlining have been relatively limited - never a good sign.
Last year I had one of those headasplode moments when I realized the company behind Trello - a nifty bit of kit that would be so much better if it allowed me to update the account email address - was FogCreek Software, of founded-by-Joel-Spolsky fame. And I say fame, because both FogCreek and Joel's eponymous blog have been around since 2000 (survived the first bust, FogCreek did), and in his "spare time" Spolsky co-founded Stack Overflow. I'd been reading Joel on Software (the blog) for so long that I forgot Spolsky actually, you know, made software. And using Trello reminded me that it had been some time since I dug into his blogging archives. But you know what's a pain? Navigating blog archives. So I bought the book - which is basically a collection of his better blog posts from 2000-2004 - instead. Reading this book is like going back in time (woah! OS/2! Jabs at Mozilla and MacOS!). But many of the lessons and discussions are evergreen. And the nostalgia is fun. (And yes, I admit to having ordered More Joel on Software)
* These are all Amazon affiliate links, which means that if you click through to Amazon and purchase the linked item, I'll get a tiny percentage of what you spent - at no cost to you - and which I will inevitably use to buy more books.
I have just about had it with drive-by generalizations like this one from Sarah Lacy, is a post about (of all things) Oracle:
Millenials are coming into the workforce and the generation has an amazing capacity to demand the world revolve around their desires, whether that’s reasonable or not.
Or this tweet [sic] and accompanying post by Above the Law:
Students sue law school for grading them on a curve. Yes mellinals are just that weak: http://bit.ly/zGBZu8 -EM
At least once a month, something happens that makes millennials seem insufferable. It’s like we’ve bred an entire generation of people who can’t take criticism. It’s an entire generation that hasn’t watched the Godfather and doesn’t understand the phrase “it’s business, not personal.” When they fail, they don’t redouble their efforts; instead, they get their feelings hurt, make excuses, and whine and complain to anyone who will listen.
Let's get several things straight, here. The generation of people born in the so-called "developed world" in the 80s and the 90s are facing an inherited recession and staggering loss of wealth, paucity of opportunity, massive and rising inequality, enormous student loan debt, social immobility, a capricious labour market (jobs for life? what? defined benefit pension plans who?) and an uncertain geopolitical outlook. And they are contending with a steady stream of invectives from the very same baby boomers who are holding on to their extensive and expensive entitlements for dear life - all but ensuring they will be the last generation to benefit from them.
So even if Gen-Yers were anywhere near as whiny as the commentariat make out -- and they avowedly are not -- who the hell could blame them?
As a journalist far greater than I will ever be remarked in 2001:
10 years of martial law and a war-time economy are going to feel like a Lifetime to people who are in their twenties today. The poor bastards of what will forever be known as Generation Z are doomed to be the first generation of Americans who will grow up with a lower standard of living than their parents enjoyed.
That is extremely heavy news, and it will take a while for it to sink in. The 22 babies born in New York City while the World Trade Center burned will never know what they missed. The last half of the 20th century will seem like a wild party for rich kids, compared to what's coming now. The party's over, folks. The time has come for loyal Americans to Sacrifice. ... Sacrifice. ... Sacrifice. That is the new buzz-word in Washington. But what it means is not entirely clear.
Etc.
Related: Heather McGhee on the Millennial Generation - Vimeo
To pass through Grand Central Terminal, one of New York’s exalted public spaces, is an ennobling experience, a gift. To commute via the bowels of Penn Station, just a few blocks away, is a humiliation. What is the value of architecture? It can be measured, culturally, humanely and historically, in the gulf between these two places.
Source: NY Times
A standing ovation for Mr Zach Wahls:
Related:
This, this, this - miscellany
I am Zach Wahls, the guy who defended my two moms before the IA legislature. AMA - reddit
The Iowa House v Zach Wahls and his moms - The Economist
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Compare these two quotes. The first from Nick Bilton. He’s remarking on the Google I/O experience. The second is from Neal Stephenson’s third novel “Snowcrash.” The parallels are surprising and possibly terrifying:
“Everywhere I looked at the conference, people were wearing Google Glass. Hundreds of them. Maybe more than a thousand! They were on the escalator. At the coffee stations. Press lounges. Lingering in the hallways like gangs of super nerds. They looked like real people as they nibbled on M&M’s and nuts at the snack bars. Except they weren’t; these “humans” were able to take pictures with their eyes and then post them to the Internet.”
-Nick Bilton
Gargoyles represent the embarrassing side of the Central Intelligence Corporation. Instead of using laptops, they wear their computers on their bodies, broken up into separate modules that hang on the waist, on the back, on the headset. They serve as human surveillance devices, recording everything that happens around them. Nothing looks stupider; these getups are the modern-day equivalent of the slide-rule scabbard or the calculator pouch on the belt, marking the user as belonging to a class that is at once above and far below human society. They are a boon to Hiro because they embody the worst stereotype of the CIC stringer. They draw all the attention. The payoff for this self-imposed ostracism is that you can be in the Metaverse all the time, and gather intelligence all the time.
-Neal Stephenson
Google is making smart design decisions that make using their product easier and more straight forward to do. Not to mention they actually work.
It’s the little things.
Still pissed about Google Reader, though.
Drawing by Kitty Wong, an illustrator and fashion designer living in Hong Kong. Follow her blog here, her lovely tumblr here, and shop around in her Society6 shop. And if you like this, there’s more to come.
A few weeks ago, my father graced my inbox with a list he’s talked about for years: Zig Ziglar’s list of 100 things he learned on his way to the top. The list is a little old school, but the beauty in wisdom is that it never expires. I tweeted out an offer to send the list to anyone interested, and the response surprised me: dozens of people responded or emailed me directly, interested in this list of lessons.
This was a really cool realization; all of the people who responded are conscious livers of life. Instead of passively passing through their own lives, they’re interested in motivation, wisdom and advice on how to better approach all the millions of moments ahead.
Kitty was one of those who emailed me, and of course, I stalked her a bit and realized her drawings run the gamut from glamorous and beautiful to photographic, in a sense, sometimes telling the literal story of the subject in one snapshot.
We decided to work together, and Kitty offered to draw some of our favorites from this Zig Ziglar list, since almost all of the graphics we found were outdated or cheesy.
Kitty interpreted #45 personally: “Our chief want in life is someone to inspire us to be what we want to be.”
It look me much longer than I thought it would to translate the concept into a drawing. And I wanted them to be cool.
I made so many sketches for this, but then I for some reason kept thinking about Fran Lebowitz all the time for the word ‘inspiration’, mostly from her doc Public Speaking. So I drew her. She seems like someone who would be an amazing and terrifying mentor who’d toughen you up and be pretty inspiring.
And there you have it; a personal interpretation of wisdom is the best kind.
We hope to do one drawing per week together, and create postcards to give away or buy. We’re still tossing around ideas.
If you’re interested in this list, or in a guest post or illustration, please email me: bri.garcia7 @ gmail dot com
:)
And while disruptive innovation is generally a good thing, nothing inherent to the idea implies it’s the only good thing or the best thing. Entrepreneurs should not be ashamed to admit that their ideas aren’t particularly disruptive.
Stop “Disrupting” Everything via Slate
The valley sells innovation, yet serves up picture apps and other frivolous nonsense. Don’t get me wrong, some of those things can make money for investors, but to couch it as “disruptive” is about as convincing as a McRib sandwich. Maybe we can tone down the “disruption” hyperbole and simply admit that many of the startups funded by VC’s are purely about cashing in on the latest fad. Most VC’s could care less about innovation.
(via marksbirch)We almost expect women athletes to not be classically beautiful or feminine, and therefore we’re not surprised to learn they’re gay. Male professional athletes, by contrast, are thought to be our most masculine specimens. So when they come out as gay, it seems they’re playing against type. Even more than with femininity, masculinity and heterosexuality are widely perceived to be linked. For all the progress that’s been made, there’s still a perception that the bullied gay kid is spending his after-school hours curating a Lana Del Rey Tumblr, not practicing with the varsity basketball team. The bullied teen lesbian? She’s the one on the court.
A recent report by the Center for an Urban Future laments the lack of “low-income” entrepreneurs in New York City. The entire premise of the report is strange to me, the concept that our most vulnerable populations should be responsible for creating opportunities for employment. The very definition of poverty is to be lacking the money to cover the basic needs of food, clothing, shelter and healthcare. If you can’t do that, how can you choose to spend money to start a business when it will ultimately mean yet more physical sacrifice, possibly at the expense of your health, sanity, and what little stability one might have? The risks inherent in entrepreneurship are such that the poor frankly cannot afford it, evident in the questionable success of micro-lending programs worldwide. These pull-yourself-up-by-your-bootstraps perspectives are short-sighted products of the privileged, relieving governments and policymakers of the responsibility to abandon austerity measures and private interests and invest in the types of WPA-style projects that created the American middle class in the first place.
The Coloured Collective | -celebrating women of colour in a world of black and white- (via colouredcollective)
“These pull-yourself-up-by-your-bootstraps perspectives are short-sighted products of the privileged”
Every other time I go out to eat with a group, be it family, friends, or acquaintances of whatever age, conversation routinely plunges into a discussion of when it is appropriate to pull out a phone. People boast about their self-control over not checking their device, and the table usually reaches a self-congratulatory consensus that we should all just keep it in our pants. The pinnacle of such abstinence-only smartphone education is a game that is popular to talk about (though I’ve never actually seen it played) wherein the first person at the dinner table to pull out their device has to pay the tab. Everyone usually agrees this is awesome.
What a ridiculous state of affairs this is.
Now, I’m not saying that not replying quickly to emails will get someone fired, and I get that we all have lives outside of work and sometimes can’t reply quickly to emails but I value it… and ultimately, don’t we all want to know what our bosses value?Why not just say, when I say jump, you better drop everything else in your life that might be remotely important and immediately respond with, “yes sir, how high sir?”
(via How to help new employees be rockstars, a new approach)
Communication is important. Mutual generosity is important. Men’s inner emotional lives are important. Women’s sexual boundaries are important. And vice versa on all counts, of course. But when talking about sex, female trauma is not subordinate to male frustration. Men not “getting” enough sex from their chilly wives (as though wives couldn’t possibly want sex, or be justified in not wanting it) has been our oversimplified narrative for generations. Prioritizing men’s sexual issues over women’s is not a revolutionary, maverick stance—it is the status quo dressed up as progressive pablum. And exploiting one couple’s very specific emotional trauma and dysfunction in order to support sweeping, regressive generalizations about the sexual function of entire genders is utterly fucked up.
How Not to Talk About Sex in Relationships
Sometimes, Jezebel, sometimes you stick that goddamned landing so very hard.
the most innovative workers — also the “happiest,” by its definition — are those who have a strong sense of mission about their work and who also feel that they have much personal autonomy
The Facebook interface is filled with numbers. These numbers, or metrics, measure and present our social value and activity, enumerating friends, likes, comments, and more. Facebook Demetricator is a web browser addon that hides these metrics. No longer is the focus on how many friends you have or on how much they like your status, but on who they are and what they said. Friend counts disappear. ’16 people like this’ becomes ‘people like this’. Through changes like these, Demetricator invites Facebook’s users to try the system without the numbers, to see how their experience is changed by their absence. With this work I aim to disrupt the prescribed sociality these metrics produce, enabling a network society that isn’t dependent on quantification.
it is possible to be too good. The unassuming Mary Wrightly, a “good, polite little girl who spoke in a small, soft voice” and the heroine of “Mary Wrightly, So Politely,” by Shirin Yim Bridges (“Ruby’s Wish”), finds that retiring girls don’t always get what they want or deserve. Often, they are simply ignored.
‘Mary Wrightly, So Politely,’ by Shirin Yim Bridges - NYTimes.com
I say they. But I am and have been a manager, and I may well have been the reason someone left the office and went straight to a bar for a stiff drink, or resented even the thought of having to come to work the next day.
How much more often than, “why can’t people just get things done?” should we be thinking, “I take responsibility for this. How might I make this better? How might I be better?”
The study’s authors noted that female passengers were generally less likely to ride in unpopulated cars and often tried to position themselves relatively near to a conductor, presumably out of “personal security concerns.” Because still, in the 21st century, that’s part of the day-to-day routine for most women: having to be a little bit more scared than everyone else, and planning your day around potential attacks you have to assume people will try to enact on you. Really, pretty fun.
The Psychology of the New York Subway Rider, Decoded | Brooklyn Abridged
Chipotle brings us exactly what innovators have always brought us. Not the very best product in the world, but the very best production process allowing for large-scale distrbution of a quality product. Mass produced clothing isn’t as good as tailor-made, but a world in which mass produced clothing is available is a much better and more prosperous world than a world of handmade clothing. Artisans like the proprietors of La Taqueria make enormous contributions to their communities, but entrepreneurs and mass producers like Chipotle make enormous contributions to the whole world by bringing great ideas to scale.
La Taqueria vs Chipotle: Buttito summit and burrito economics.
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In the room, watching this tiny, frail woman who could barely speak; who didn’t know who I was; who was dying, who had been dying. In the room, standing next to and apart from my mother, watching her mother, three generations bound by blood and memories. In the room, back on th…
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